Frequently Asked Questions
How can I book a travel package?
You can make your reservation directly through our website margotours.com.pa. Select the package you're interested in, choose the available dates, and follow the instructions to complete the payment process. If you need personalized assistance, please don't hesitate to contact us through the contact form or by email.
What does each tour package include?
Each package includes different services, as described. Generally, our packages include accommodation, transportation, activities, and some include meals. We recommend reviewing each package's information carefully to learn about the specific services included.
Can I customize my travel package?
Yes, we offer the option to customize your package based on your preferences and needs. You can contact us to discuss the available options and tailor the itinerary to your interests.
What payment methods are accepted?
We accept credit and debit card payments through our secure online platform. We also offer bank transfer options. All prices are in US dollars (USD).
What happens if I need to cancel my reservation?
Cancellation policies vary depending on the tour provider. We recommend reviewing our Políticas de Garantía y Devolución para obtener información detallada sobre las condiciones aplicables a tu reserva.
Do you offer discounts for groups or children?
Yes, we offer special group rates and discounts for children on certain packages. Specific conditions are detailed in the description of each package. For more information, please contact us directly.
Do I need a passport or visa for international travel?
Yes, for international travel, a valid passport is required, and in some cases, a visa, depending on the destination. It is the client's responsibility to verify and manage the immigration requirements for their trip.
How can I contact customer service?
You can contact us through the contact form on our website or by sending an email to info@margotours.com. Our team is available to assist you with any questions or needs related to our services.