{"id":1582,"date":"2025-05-07T12:08:42","date_gmt":"2025-05-07T12:08:42","guid":{"rendered":"https:\/\/margotours.com.pa\/?page_id=1582"},"modified":"2025-05-07T15:09:42","modified_gmt":"2025-05-07T15:09:42","slug":"politicas-de-garantia-y-devolucion","status":"publish","type":"page","link":"https:\/\/margotours.com.pa\/en\/politicas-de-garantia-y-devolucion\/","title":{"rendered":"Warranty and return policies"},"content":{"rendered":"
\n\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t

\nLos mejores Paquetes estan aqu\u00ed\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
\n\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

In Margo Tours, S.A.<\/strong>Our commitment is to offer quality tourism services and a satisfying experience from the first contact. Below, we detail our guarantee, exchange, and return policies applicable to the purchase of travel packages, tours, and circuits through our website.<\/p>

1. Nature of the service<\/h4>

The services offered by Margo Tours, S.A. are intangible, personalized, and subject to availability by third-party providers such as airlines, hotels, tour operators, and transporters. Therefore, the warranty and return policies are aligned with the conditions established by these providers.<\/p>

2. Service Guarantee<\/h4>

We guarantee that the services offered on our website correspond to the published descriptions. Margo Tours, S.A. acts as an intermediary between the client and the tour providers, ensuring that the purchased packages meet the advertised requirements regarding itineraries, accommodations, transportation, and other included components.<\/p>

In the event of a significant, unforeseen variation in the contracted package, we will endeavor to offer equivalent alternatives or solutions that compensate the customer, depending on the nature of the inconvenience.<\/p>

3. Cancellations and returns<\/h4>

Cancellation or refund requests must be made in writing via the contact form on our website or via email, stating the reservation number and the reason for the request.<\/p>

Important:<\/strong>
The conditions for returns or refunds depend directly on the travel service provider. In many cases, packages have refund policies. no reembolso<\/strong> o solo permiten cambios o cancelaciones con penalizaci\u00f3n. Estas condiciones se informan antes de finalizar la compra.<\/p>

Refunds, when applicable, may take 5 to 15 business days depending on the payment method and the provider's timing.<\/p>

4. Customer modifications<\/h4>

If you wish to change dates, names, destinations, or other details of your reservation, it will depend on availability and the supplier's policies. In some cases, additional fees may apply.<\/p>

5. Modifications due to external causes<\/h4>

In unforeseen situations such as natural disasters, social conflicts, health changes or government decisions that affect travel, we will work with suppliers to reschedule or find viable solutions, although no garantizamos devoluciones en casos de fuerza mayor<\/strong>.<\/p>

6. No show<\/h4>

If a customer does not show up on the day of service (check-in, tour, flight, etc.) without prior notice or valid justification, they will not be entitled to a refund.<\/p>

7. Claims<\/h4>

Complaints must be submitted within 48 hours of the incident. To facilitate response, please include evidence (such as photos, documents, screenshots, etc.) and a clear description of the problem.<\/p>

8. Contact<\/h4>

For any cancellation, refund, or claim requests, you can contact our team through the contact form on our website.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

En Margo Tours, S.A., nuestro compromiso es ofrecer servicios tur\u00edsticos de calidad y una experiencia satisfactoria desde el primer contacto. A continuaci\u00f3n, detallamos nuestras pol\u00edticas de garant\u00eda, cambios y devoluciones aplicables a la compra de paquetes de viajes, tours y circuitos a trav\u00e9s de nuestro sitio web. 1. Naturaleza del servicio Los servicios ofrecidos por […]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-1582","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nPol\u00edticas de garant\u00eda y devoluci\u00f3n - Margo Tours<\/title>\n<meta name=\"description\" content=\"Te ofrecemos paquetes tur\u00edsticos completos, excursiones guiadas y atenci\u00f3n personalizada para que disfrutes Panam\u00e1 como nunca antes.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/margotours.com.pa\/en\/politicas-de-garantia-y-devolucion\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Pol\u00edticas de garant\u00eda y devoluci\u00f3n - Margo Tours\" \/>\n<meta property=\"og:description\" content=\"Te ofrecemos paquetes tur\u00edsticos completos, excursiones guiadas y atenci\u00f3n personalizada para que disfrutes Panam\u00e1 como nunca antes.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/margotours.com.pa\/en\/politicas-de-garantia-y-devolucion\/\" \/>\n<meta property=\"og:site_name\" content=\"Margo Tours\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/Margotours\" \/>\n<meta property=\"article:modified_time\" content=\"2025-05-07T15:09:42+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/margotours.com.pa\/wp-content\/uploads\/2025\/06\/web-screen.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"675\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/margotours.com.pa\\\/politicas-de-garantia-y-devolucion\\\/\",\"url\":\"https:\\\/\\\/margotours.com.pa\\\/politicas-de-garantia-y-devolucion\\\/\",\"name\":\"Pol\u00edticas de garant\u00eda y devoluci\u00f3n - Margo Tours\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/margotours.com.pa\\\/#website\"},\"datePublished\":\"2025-05-07T12:08:42+00:00\",\"dateModified\":\"2025-05-07T15:09:42+00:00\",\"description\":\"Te ofrecemos paquetes tur\u00edsticos completos, excursiones guiadas y atenci\u00f3n personalizada para que disfrutes Panam\u00e1 como nunca antes.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/margotours.com.pa\\\/politicas-de-garantia-y-devolucion\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/margotours.com.pa\\\/politicas-de-garantia-y-devolucion\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/margotours.com.pa\\\/politicas-de-garantia-y-devolucion\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Portada\",\"item\":\"https:\\\/\\\/margotours.com.pa\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Pol\u00edticas de garant\u00eda y devoluci\u00f3n\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/margotours.com.pa\\\/#website\",\"url\":\"https:\\\/\\\/margotours.com.pa\\\/\",\"name\":\"Margo Tours Panam\u00e1\",\"description\":\"Operadora Turistica lider en Panam\u00e1\",\"publisher\":{\"@id\":\"https:\\\/\\\/margotours.com.pa\\\/#organization\"},\"alternateName\":\"Margo Tours Panam\u00e1\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/margotours.com.pa\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/margotours.com.pa\\\/#organization\",\"name\":\"Margo Tours Panam\u00e1\",\"alternateName\":\"Margo Tours Panam\u00e1\",\"url\":\"https:\\\/\\\/margotours.com.pa\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/margotours.com.pa\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/margotours.com.pa\\\/wp-content\\\/uploads\\\/2025\\\/03\\\/logo-color-768x246-1.webp\",\"contentUrl\":\"https:\\\/\\\/margotours.com.pa\\\/wp-content\\\/uploads\\\/2025\\\/03\\\/logo-color-768x246-1.webp\",\"width\":768,\"height\":246,\"caption\":\"Margo Tours Panam\u00e1\"},\"image\":{\"@id\":\"https:\\\/\\\/margotours.com.pa\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/Margotours\",\"https:\\\/\\\/www.instagram.com\\\/margotours_\\\/\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Pol\u00edticas de garant\u00eda y devoluci\u00f3n - Margo Tours","description":"Te ofrecemos paquetes tur\u00edsticos completos, excursiones guiadas y atenci\u00f3n personalizada para que disfrutes Panam\u00e1 como nunca antes.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/margotours.com.pa\/en\/politicas-de-garantia-y-devolucion\/","og_locale":"en_US","og_type":"article","og_title":"Pol\u00edticas de garant\u00eda y devoluci\u00f3n - Margo Tours","og_description":"Te ofrecemos paquetes tur\u00edsticos completos, excursiones guiadas y atenci\u00f3n personalizada para que disfrutes Panam\u00e1 como nunca antes.","og_url":"https:\/\/margotours.com.pa\/en\/politicas-de-garantia-y-devolucion\/","og_site_name":"Margo Tours","article_publisher":"https:\/\/www.facebook.com\/Margotours","article_modified_time":"2025-05-07T15:09:42+00:00","og_image":[{"width":1200,"height":675,"url":"https:\/\/margotours.com.pa\/wp-content\/uploads\/2025\/06\/web-screen.jpg","type":"image\/jpeg"}],"twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/margotours.com.pa\/politicas-de-garantia-y-devolucion\/","url":"https:\/\/margotours.com.pa\/politicas-de-garantia-y-devolucion\/","name":"Pol\u00edticas de garant\u00eda y devoluci\u00f3n - Margo Tours","isPartOf":{"@id":"https:\/\/margotours.com.pa\/#website"},"datePublished":"2025-05-07T12:08:42+00:00","dateModified":"2025-05-07T15:09:42+00:00","description":"Te ofrecemos paquetes tur\u00edsticos completos, excursiones guiadas y atenci\u00f3n personalizada para que disfrutes Panam\u00e1 como nunca antes.","breadcrumb":{"@id":"https:\/\/margotours.com.pa\/politicas-de-garantia-y-devolucion\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/margotours.com.pa\/politicas-de-garantia-y-devolucion\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/margotours.com.pa\/politicas-de-garantia-y-devolucion\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Portada","item":"https:\/\/margotours.com.pa\/"},{"@type":"ListItem","position":2,"name":"Pol\u00edticas de garant\u00eda y devoluci\u00f3n"}]},{"@type":"WebSite","@id":"https:\/\/margotours.com.pa\/#website","url":"https:\/\/margotours.com.pa\/","name":"Margo Tours Panam\u00e1","description":"Operadora Turistica lider en Panam\u00e1","publisher":{"@id":"https:\/\/margotours.com.pa\/#organization"},"alternateName":"Margo Tours Panam\u00e1","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/margotours.com.pa\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/margotours.com.pa\/#organization","name":"Margo Tours Panam\u00e1","alternateName":"Margo Tours Panam\u00e1","url":"https:\/\/margotours.com.pa\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/margotours.com.pa\/#\/schema\/logo\/image\/","url":"https:\/\/margotours.com.pa\/wp-content\/uploads\/2025\/03\/logo-color-768x246-1.webp","contentUrl":"https:\/\/margotours.com.pa\/wp-content\/uploads\/2025\/03\/logo-color-768x246-1.webp","width":768,"height":246,"caption":"Margo Tours Panam\u00e1"},"image":{"@id":"https:\/\/margotours.com.pa\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/Margotours","https:\/\/www.instagram.com\/margotours_\/"]}]}},"_links":{"self":[{"href":"https:\/\/margotours.com.pa\/en\/wp-json\/wp\/v2\/pages\/1582","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/margotours.com.pa\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/margotours.com.pa\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/margotours.com.pa\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/margotours.com.pa\/en\/wp-json\/wp\/v2\/comments?post=1582"}],"version-history":[{"count":0,"href":"https:\/\/margotours.com.pa\/en\/wp-json\/wp\/v2\/pages\/1582\/revisions"}],"wp:attachment":[{"href":"https:\/\/margotours.com.pa\/en\/wp-json\/wp\/v2\/media?parent=1582"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}